Maintenance

Why Maintain?

At the completion of every job, our team takes the time to talk with our customers about that most mundane but important of topics – maintenance. We do so because it is crucially important to the ongoing operation of virtually every system or component we install.

As anyone who owns equipment, tools or machinery knows – if you look after your gear, it will look after you. And with an EAV service contract you will enjoy years of happy listening, watching and using your smart home technology. Nothing is worse than inviting guests round to check out your ‘new’ home to find it doesn’t live up to expectations!

Maintenance can save you money, too. Keeping everything in working order is much cheaper than having to repair what’s broken or not working. To say nothing of the stress and inconvenience. At EAV we take maintenance seriously. You should, too!

There are two types of maintenance – preventative and reactive.

Preventative Maintenance

Annual checks of switchboards, home automation systems and alarms extend the life of your technology and equipment, and gives you peace of mind. Preventative maintenance and servicing greatly reduces the chances of the break-ins from security system failures, fires and technical malfunctions that every homeowner fears.

When we install electrical, smart home or automation products, we can put in place a service contract that ensures all the needed checks and re-certifications are carried out at the appropriate intervals. And you don’t have to remember when that is as we’ll get in touch when it’s time for our technicians to carry out your regular check or service.

Our clients love that it’s one less thing they have to remember. And if we spot anything we think is going to become a problem anytime soon, we’ll let you know so you can choose whether to have it sorted out on the spot or book a time for us to return.

Reactive Maintenance

Sometimes, no matter how well you have kept up your maintenance, something breaks down. And thanks to Murphy’s Law, you can be sure it will happen when you least expect it, least have time to deal with it and when it’s the most inconvenient.

That’s when you need to have the phone number handy of a trusted service company you can call any day, any time and know you’ll get a response. And not the “We’ll be there two weeks next Thursday” kind. You want the “How soon is convenient?” kind of response. Which is what you get when you contact EAV.

Call us whenever you have a problem with your electrics or smart tech and we can dispatch one of our skilled, registered electricians. Our well-stocked vans carry most items needed to remedy faults, to save time and money.

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"Matt always answered his phone when we had a question and was quick when we needed something in a hurry which was really important in such a high pressure environment. The whole team was easy to deal with and you can tell they love what they do, they made a stressful environment a much more enjoyable place. EAV are a great team and we can’t thank them enough. We highly recommend Matt and the guys and look forward to working with them again."

James & Maree Steele

"EAV did an outstanding job on our house renovation. We have been very impressed with their work.
Matt and his team were professional, knowledgeable and kept us informed every step of the way. They arrive in a timely fashion, are dependable and perform tasks with efficiency.
We would recommend them to anyone for any job large or small."

Greg & Helen Armstrong

"Matt and the guys at EAV have just finished wiring our new home - full lighting, security, audio, data and automation. I can’t recommend them highly enough.
They provided great advice and recommendations throughout, their work and attention to detail is brilliant and the end result is sensational, because they always went above and beyond. Looking forward to working with them again on the next project!"

Ben Crawford

"Fantastic Service! We recently used EAV to install some lighting, alarm system & TV aerial. Their team couldn't be faulted. The guys took great care ensuring our home was well protected before cutting any holes, even vacuuming up after themselves.
It was a big day & the guys had no problem sticking it out until after 6pm to get the job completed, which was greatly appreciated. We will certainly be using them again in the future."

Adam & Claire Honeycomb

"I highly recommend EAV. They provide an amazing service, with extensive knowledge, innovation, expertise and a "can do" attitude. Their work is neat and tidy, there communication between each other and us as the client was excellent.
The team that I have dealt with are all extremely friendly whilst also being professional.  Matt you have a great business going!"

Rob & Helen Bird

"Matt from EAV was very helpful coming out to quote on some electrical, data and AV cabling I needed in my home, he promptly organized technicians to come out and do the work, no hassles at all and I have used them again for exterior lighting. Highly recommended"

Karl Thomson

"EAV designed, recommended and installed a new Control4 system, including TVs, gate access control and alarm for our existing home. We are thrilled with the outcome.
They completed the work in an efficient and friendly manner including instruction on the ease of use of the new remotes. We have no hesitation in recommending them as an innovative and professional organisation to deal with."

Lindsay Gillanders

"Fantastic electricians, they arrived on time, were great communicators, did a great job and even cleaned up too. Great service EAV."

Rachael Speedy

"Matt and his EAV team completed all of the electrical work during our house renovations.
They are knowledgeable, attentive to detail, reliable, friendly, and helpful."

Amanda Styris

"We've used EAV for 3 years and have always had great service from them. Great at communicating and delivering what they promise."

Katie Pidgeon

"Very personal service, we’re very early in the process with them at the moment but I’ve been very impressed with my dealings with Matt. I really like the detailed plans and has really helped to visualise our new build."

Alice Green