Building Professional Relationships

Our commitment to you!

We are absolutely committed to being Auckland’s number one, high-end electrical and technology contracting firm. We are unwavering in our pursuit of excellence in servicing you and your customers.

We do that by:

• Understanding the project scope and your clients’ wants and needs so we can guarantee the best outcome.

• Providing a detailed design and proposal.

• Nominating a single point of contact for the duration of the project.

• Regularly updating you of progress and project milestones.

• Notifying you of changes as they happen and handling project variations openly, quickly and in good faith.

• Working to exacting, high standards – every single time.

• Always cleaning up after ourselves and never leaving a mess for you or anyone else.

We are totally focused on ensuring that your clients are pleased with our work, so that both you and we look good in their eyes.

Our Process

While we have a B2B relationship with you, the builder, we also take a tailored, personal approach with your clients. This is important in guaranteeing the outcome they are seeking.

When working with builders we modify our 4-step process (which you can read about here ), tailoring it to fit your business model.

For builders our process looks like this:

• Explore the project brief with you and be introduced to your client. We undertake a thorough project investigation to determine your client’s requirements and ensure consistent communication with you along the way.

• Design detailed plans of home technology, power and lighting for all the systems being proposed; in clear, concise layers. We review and amend the design as required. EAV will also prepare an estimate or quote which is either disclosed to the client or not, as you prefer.

• Install the agreed components after confirming the project team members and key dates. We liaise with the customer’s power retailer and Vector on their behalf. You will be provided with regular updates on progress, any variation requests from your client or issues and possible solutions. We will meet all agreed project deadlines, including commissioning and remedials.

• Support services include providing all test and certification documentation immediately on completion, so as not to delay council compliance. EAV provide training and documentation to your client as well as implementing maintenance schedules.

Section 3 heading here

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Previous Service
Next Service
"Matt always answered his phone when we had a question and was quick when we needed something in a hurry which was really important in such a high pressure environment. The whole team was easy to deal with and you can tell they love what they do, they made a stressful environment a much more enjoyable place. EAV are a great team and we can’t thank them enough. We highly recommend Matt and the guys and look forward to working with them again."
James & Maree Steele
"EAV did an outstanding job on our house renovation. We have been very impressed with their work.
Matt and his team were professional, knowledgeable and kept us informed every step of the way. They arrive in a timely fashion, are dependable and perform tasks with efficiency.
We would recommend them to anyone for any job large or small."
Greg & Helen Armstrong
"Matt and the guys at EAV have just finished wiring our new home - full lighting, security, audio, data and automation. I can’t recommend them highly enough.
They provided great advice and recommendations throughout, their work and attention to detail is brilliant and the end result is sensational, because they always went above and beyond. Looking forward to working with them again on the next project!"
Ben Crawford
"Fantastic Service! We recently used EAV to install some lighting, alarm system & TV aerial. Their team couldn't be faulted. The guys took great care ensuring our home was well protected before cutting any holes, even vacuuming up after themselves.
It was a big day & the guys had no problem sticking it out until after 6pm to get the job completed, which was greatly appreciated. We will certainly be using them again in the future."
Adam & Claire Honeycomb
"I highly recommend EAV. They provide an amazing service, with extensive knowledge, innovation, expertise and a "can do" attitude. Their work is neat and tidy, there communication between each other and us as the client was excellent.
The team that I have dealt with are all extremely friendly whilst also being professional.  Matt you have a great business going!"
Rob & Helen Bird
"Matt from EAV was very helpful coming out to quote on some electrical, data and AV cabling I needed in my home, he promptly organized technicians to come out and do the work, no hassles at all and I have used them again for exterior lighting. Highly recommended"
Karl Thomson
"EAV designed, recommended and installed a new Control4 system, including TVs, gate access control and alarm for our existing home. We are thrilled with the outcome.
They completed the work in an efficient and friendly manner including instruction on the ease of use of the new remotes. We have no hesitation in recommending them as an innovative and professional organisation to deal with."
Lindsay Gillanders
"Fantastic electricians, they arrived on time, were great communicators, did a great job and even cleaned up too. Great service EAV."
Rachael Speedy
"Matt and his EAV team completed all of the electrical work during our house renovations.
They are knowledgeable, attentive to detail, reliable, friendly, and helpful."
Amanda Styris
"We've used EAV for 3 years and have always had great service from them. Great at communicating and delivering what they promise."
Katie Pidgeon
"Very personal service, we’re very early in the process with them at the moment but I’ve been very impressed with my dealings with Matt. I really like the detailed plans and has really helped to visualise our new build."
Alice Green

FAQ

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